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Privacy Notice

INTRODUCTION   

BrasaSystems Ltd (also referred to as "we", "us" within this Privacy Notice) is a company developing simple software solutions.   

Personal information (also referred to as personal data) about you please refer to Microsoft Privacy Statement (https://privacy.microsoft.com/en-gb/privacystatement).

PURPOSE OF NOTICE   

This Privacy Notice aims to inform you about how we collect, use, disclose and store information about you when you   

  • access our Services   

  • use our Services   

This Privacy Notice describes the type of information we collect, how we use and disclose it and how we protect that information.   

PERSONAL INFORMATION BRASASYSTEMS COLLECTS ABOUT YOU     

BrasaSystems will collect the absolute minimum of personal information about you when you use the Services, including:   

  • Username   

  • Vtiger URL (for Excel Tiger)

BrasaSystems may also collect additional personal information from your use of the Services, through optional survey and feedback forms or where you contact us for support, such as:

  • Your title and Name

  • Contact details (email address)

HOW BRASASYSTEMS USES YOUR PERSONAL INFORMATION     

BrasaSystems will use your personal information in accordance with the following purposes (and the following lawful bases):     

  • to track and monitor your use of the Services so that we can improve our Services (legitimate interests)   

  • monitor usage to ensure fair usage of services per terms of use

  • Your credentials, which may be necessary to access your external integrated vendor, are encrypted and sent via secure connection, and they are not processed nor kept by BrasaSystems

  • collect and analyse data in order to detect incidents for security and to provide assistance to you (necessary for the performance of a contract)   

  • to respond to your communications (consent).   

DISCLOSING YOUR PERSONAL INFORMATION   

Your personal information is processed by Microsoft please refer to the appropriate privacy statement available here: (https://privacy.microsoft.com/en-gb/privacystatement)      

We may disclose your personal information in the following circumstances:   

  • if we think doing so is necessary to protect the rights, property, security, or safety of us, our Services, our users, or the public   

  • to enforce any terms, we have in place with you   

  • to investigate and defend ourselves or others against any third-party claims or allegations   

  • while negotiating or in relation to a business transaction, such as a merger, change of control, sale of assets, or bankruptcy   

  • where you request us to do so.          

SECURITY     

We take appropriate steps and maintain electronic, physical, procedural and organizational safeguards using industry standard techniques and controls designed to protect the information we hold (including your personal information) from misuse, loss, unauthorized access, modification or disclosure.   

RETENTION     

We will retain your personal information for the period necessary to provide you with the Services. Thereafter, your personal information shall be maintained for up to 7 years following the closure of any accounts you hold with us (if applicable) or the last contact with us emanating from you. Please note, however, that we may be subject to legal and regulatory requirements to keep personal information for a longer period, in particular pursuant to any applicable statutory limitation period.      

YOUR RIGHTS   

Under data protection laws, you have the following rights in relation to your personal information:   

  • a right to access your personal information held by us  

  • a right to receive certain personal information in machine-readable format   

  • where we have specifically requested your consent to process your personal information and have no other lawful conditions to rely on you have the right to withdraw this consent   

  • a right to have certain personal information erased where it is no longer necessary for us to process it, where you have withdrawn your consent pursuant to the paragraph above, where you have objected pursuant to paragraph below, where your personal information has been unlawfully processed, or where erasing your personal information is required in accordance with a legal obligation   

  • a right to object to processing where lawful basis is that it is in our legitimate interests, but please note that we may still process your personal information where there are other relevant lawful bases or where we have compelling grounds to continue processing your personal information in our interests which are not overridden by your rights, interests or freedoms   

  • a right to have inaccurate personal information rectified   

  • a right to request an explanation of the logic involved where we make decisions about you solely through automated means   

  • a right to complain to the Information Commissioner's Office in the UK.   

If you are unsure about your rights or are concerned about how your personal information may be processed, you should contact the Information Commissioner's Office.      

Please be aware that these are not absolute rights. This means that though we will try to accommodate any request you make in respect of your rights, we may have to refuse your request or may only be able to comply with it in part.

Where you make a request in respect of your rights we will require proof of identification. We may also ask that you clarify your request. If we receive repeated requests or have reason to believe requests are being made unreasonably, we may not be required to respond.       

THIRD PARTY SITES   

Our Services may link to other services. We are not responsible for the privacy policies of any other person or for the content of any other services. You should apprise yourself of the privacy policy and procedures applicable to such other services and of the persons operating and controlling such other services.   

Where elements of our services are provided by third parties you may be required to agree their privacy policy. This will be notified to you. We accept no responsibility for the terms of such third-party privacy   policy and you should ensure that you agree to the terms of such privacy policy before accepting it.   

FURTHER INFORMATION   

For further legal information about privacy issues, you may find this link useful:  The Information Commissioner's Office.   

 

December 2022                                                                                                                                                                   V.1.0

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